Return & Refund

We sell Activation Keys which comes under Digital Products which can’t usually be returned, as they are downloadable, licensed, or accessed on a subscription basis.

A refund is requested on the purchase of a physical product, the product is returned and the money refunded. However, when a refund is requested for a Digital Products, there is no way for the customer to truly return the purchased and used activation key.

Refund is only applicable if the customer hasn’t used/activated/redeemed the purchased Key and doesn’t want to use the purchased product.